Returns and Exchanges
Al Karam Qadri strives to make returns and exchanges as easy as possible.
Our return policies are listed below. While we are happy to accept returns, they need to meet a few conditions.
- Payment will be returned in accordance with the manner in which it was made.
- Products must be unused, unworn, and undamaged.
- Please return the products in its original packaging, including hangers, and any tags.
- If we are responsible for any error, for example, shipping the wrong product, color, or size, we will take full responsibility for all shipping costs associated with the exchange. However, if the exchange was not the result of an error on our part, the customer will need to bear the cost.
- Please inform Al Karam Qadri of any error within 16 hours of the day you receive the item, otherwise exchanges in which we cover the cost of the shipping are prohibited.